Successes

Through careful analysis and detailed project management, V1 Datacom helped a Fortune 1000 manufacturer save $300,000/year by moving the Company’s call center facilities to Qwest. Through careful planning, the trunks, toll free numbers, long distance, and multi-state IVR routing functionality for a 40,000 calls/month Customer Service Center, were moved without dropping a single call.

V1 Datacom managed the installation of an OC3 and the conversion of dial tone, long distance, video conferencing, and clinic/remote office connectivity from copper to the new fiber facilities for a regional hospital. These changes improved network performance and availability by increasing bandwidth, moving services to more reliable optical circuits, and by simplifying network management through the consolidation of telecom facilities.

V1 Datacom helped a thriving Coastal Oregon ISP add additional Internet bandwidth and redundancy by designing and implementing an ATM based service that delivered Ethernet interconnectivity to a metropolitan area carrier. The customer was able to cost effectively reach Tier 1 Internet backbones using a managed virtual network solution.

V1 Datacom has provided service and support to a local data center that supports Fortune 500 customers. V1 Datacom first started working with this data center to resolve billing errors on nearly every circuit to the facility. The company provided analysis, design, and project management when requirements determined an upgrade was necessary from the existing OC-3 to a new OC-12 system. V1 Datacom ordered and project managed all aspects of the conversion, including implementing diverse route protection and the successful migration of numerous T-1s and T-3s. When the data center needed to increase internet bandwidth, V1 Datacom implemented upgrades from 3 to 9 Mbps and finally from 9 to 30 Mbps of dedicated internet access. V1 Datacom’s unique capabilities have satisfied the service and support requirements for this sophisticated facility.

V1 Datacom provides a regional bank with a single source for the services needed to connect employees and critical applications together in 11 locations. Working with the Bank’s IT staff V1 Datacom identified and implemented Centrex, audio conferencing, frame relay, and long distance in a larger effort to streamline services and provide greater volume discounts. V1 Datacom also provides support to the Bank managing its point-to-point T-1 network in conjunction with their VoIP network. By consolidating vendors the Bank saves money and makes just one call for services.

Another national manufacturer needed connectivity from its main campus to a new data center facility. V1 Datacom implemented a DWDM point-to-point circuit delivering gig-E connectivity. V1 Datacom also implemented an OC-3 for this customer and multiple dial tone services for their national call center.